Can we be more creative with our language?
Last evening I sat in a tiny restaurant in New York's financial district enjoying a quiet and simple meal. The service at Fresh Salt was outstanding and the food was pretty good too. But the other customers left something to be desired. Well, really only two of them...
How to design content for online use: write for how your users read
My most recent post for SharePoint Pro Magazine is about: How to design content for online use: write for how your SharePoint or intranet users read There are many things we can do to make content easier to consume onscreen. Some of these are more important than...
Getting from “Intranet” to “Digital Workplace”
More and more consultants and conference speakers are talking about the "digital workplace." While it annoys me to add to our large volume of jargon, and in many ways we've already been working in a digital workplace for a long time, it's true that most...
Twitter versus LinkedIn, etc.
I've recently been lectured at by three different colleagues on the virtues of one particular social tool over another. One told me: "Twitter is the most important social media tool. It enables you to build influence across all social media. All I post on LinkedIn is...
It’s about the topics, not the channel
I've said it before. I'll say it again. When it comes to intranet navigation it's about the topics. It's not about the channel. I recall having a conversation with someone at Sprint PCS in 1997 about the home page of our new intranet. This individual thought we should...
Who Should Own Your Digital Workplace?
The title question came to me during the recent ALI SharePoint for Internal Communications conference in NYC. So, I've written up my perspective in a new post for SharePoint Pro Magazine....
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