Policy and code of conduct for social tech

As I was presenting today at the Communitelligence conference on social technology, I realized I’ve never actually blogged about policy and code of conduct for social technology. It’s something we help our clients with often and there are some key...

Social technology doesn’t make you more authentic

There was a lot of talk this week at the IABC world conference about authenticity. Some seem to think that social technology makes authenticity possible. Culture, attitude, personality, familiarity with the topic – these enable an authentic voice. Social...

Know the social technologies, then strategize

Yesterday I posted a new post on the Communitelligence Communication Skills blog. All the chatter here at IABC World Conference about social media got me thinking… For my readers here I wanted to add a fun sidebar. The Apple developers conference is also being...

Set to speak at Communitelligence in June

I’m heading to Chicago next month to speak at Employee Engagement & Social Media, a conference put on by Communitelligence. I’ll be leading the social media speaker pack with an overview about how to use social technologies internally. I am updating my...

Do you match your persona?

In the past several weeks I’ve had occasion to meet some people I previously only knew on Twitter. It’s always interesting to meet face-to-face after building a virtual relationship. I mistakenly read in so much from how they communicate online. Then, bam!...