Are you getting the most from your intranet? Is your intranet becoming the center of your digital work experience? Is it a critical business tool? Or, is user experience all over the map, quality content elusive and outdated content busting out at the seams? If you...
This blog was down for a bit while we moved all our websites, blogs and email to a new host (sayonara #Machighway). Now that we’re back up and running, I’ve got some catching up to do on two important topics. Measuring social First, measuring social....
I just posted a new blog post on Communitelligence’s Communication Skills blog about measurement skills. Let me know what you think. I wanted to add a note here for my regular readers about the tools. As part of our upcoming launch, we’ll make three...
Forrester research says that 25% of online adults in the U.S. are critics [source: Groundswell] – those who comment on, rank, or rate content. The question is: how do they comment? In the case of this blog, comments don’t generally show up in the comments...
The other night the whole family was out to Ted’s Montana Grill for dinner. We were talking about one of my daughter’s favorite books, Going on a Bear Hunt. I realized that the theme in the book has great application to business: Can’t go over it,...
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