Social networking: help ’em connect

“I just want to know who does what, how I can reach them and that they can help me get my job done.” Such are the sentaments of the majority of the people I ran through intranet usability testing and focus groups recently. “I want to network in my...

Customizing for cultural differences

Spring break gave me some time to read and consider, rather than write. Now, I have a lot to catch up on here. First up, cultural differences. Some get squeemish when you talk about differences in cultures. The reality is that differences in culture do affect how we...

Comparing is learning

I find it interesting to compare and contrast how people in different parts of the world conduct internal communication. I’ve been told that it may be culturally offensive to do so, but I’ve decided the risk is worth the learning. I think that’s a US...

Blogging without RSS – recipe for non-involvement

We have finally tested the necessity for RSS feeds with blogging in a client project. Didn’t set out to test this particular aspect. We said from the start that RSS feeds would be crucial. That is the accepted thinking in the blogosphere. No RSS feed, no...

Culture fascinates

About 10 days ago I put out a query to some colleagues asking what they would like to know about regarding my experience training in the Middle East. I am trying to decide if I should write an article. Wow, did I receive (and am still receiving) a lot of feedback....