Been talking with clients a lot lately about intranet and portal governance. While some start off with questions about “what” it is, all of them want to understand “how” to create good governance. We have been working furiously on preparing a...
I just posted a new blog post on Communitelligence’s Communication Skills blog about measurement skills. Let me know what you think. I wanted to add a note here for my regular readers about the tools. As part of our upcoming launch, we’ll make three...
On the second day of my Dubai workshop this week I asked what the participants most valued from the day before. A young Arab communicator who works for the local chamber of commerce said: “To ask questions before doing messages and planning.” Home run!...
My daughter starts kindergarden on Tuesday. Last night I attended the ubiquitous parent orientation. Mostly a repeat from my son’s session four years ago, with one singular exception. The class lists are still unset. That’s right, just two days before the...
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