Beyond the Intranet: Governance (Part 3 of 4)

Are you getting the most from your intranet? Is your intranet becoming the center of your digital work experience? Is it a critical business tool? Or, is user experience all over the map, quality content elusive and outdated content busting out at the seams? If you...

Best practices for web content

Great web content is elusive for most. But, at its core it involves just a few small, yet consistent areas of focus. For the past several weeks, we have been involved in helping a client with their HR content. In preparation for migration to a new intranet platform,...

What to do with the commentphobics

Forrester research says that 25% of online adults in the U.S. are critics [source: Groundswell] – those who comment on, rank, or rate content. The question is: how do they comment? In the case of this blog, comments don’t generally show up in the comments...