Handling the people side

Success with technology depends on so much. What the people do, the tools you give them, the direction given and taken, choices made along the way, cultural tendencies. So many of the organizations we work with are at first apt to focus on the doing of things, the...

Turn your social technology thinking on its head

I was talking with a client last week about how they could enable different parts of the organization to provide RSS news feeds for their SharePoint portal. I said it was as simple as using the SharePoint blog template. That’s right, use the blog template, but...

Social networking: help ’em connect

“I just want to know who does what, how I can reach them and that they can help me get my job done.” Such are the sentaments of the majority of the people I ran through intranet usability testing and focus groups recently. “I want to network in my...

Do you match your persona?

In the past several weeks I’ve had occasion to meet some people I previously only knew on Twitter. It’s always interesting to meet face-to-face after building a virtual relationship. I mistakenly read in so much from how they communicate online. Then, bam!...