Social networking: help ’em connect
"I just want to know who does what, how I can reach them and that they can help me get my job done." Such are the sentaments of the majority of the people I ran through intranet usability testing and focus groups recently. "I want to network in my organization," said...
Teach others by doing
We talk a lot in communication about behavior. My focus is on the behavior of internal stakeholders. I don't really think there is much reason for internal communication to exist beyond driving desired and necessary behavior. Sometimes the best way to help internal...
Be the toilet guy
I just finished reading Kitchen Confidential by Anthony Bourdain. The book just screams great communication lessons. For example, his observation that "right now you're not the chef, your the toilet guy." Jack of all trades One man band Go-to guy Wearer of many hats...
What’s the value of strategic communication?
Check out my musings on the Communitelligence Communication Skills blog on my shock that people still don't assume that a strategic approach is better than a tactical one. They still have to ask the question. I suppose it should be no surprise. But it does make me...
Take the tools and figure it out
I just posted on the Communitelligence Communication Skills Blog about grabbing the tools and making them work for you. My post was prompted by a tiny bit of feedback from a participant in the webinar I facilitated yesterday. It boils down to personal responsibility...
Better tools = better communicator
First, there was the caveman. Life was tough. Then, the caveman discovered tools – bowls, knives, pots, grinding stones. Life was better. "Do you have a tool for that?" Yep, humans are still looking to innovate ways to make life easier. Even the life of a...
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