Writing and editing as core skills
A client asked me this week for suggested resources to hone her writing skills. The first thing I noted is that writing is different than editing. They are two different skills. Some people are better at one or the other, but typically not both. I, for example, thrill...
From basement coder to leader
I'm reading Steve Jobs’ biography. What strikes me as interesting is the initiative he took in his youth. Learning, studying, building, trying. It makes me think of my 13-year-old son. Like any kid his age in 2012, he plays a lot of video games. Several years ago he...
Turning Intranet Strategy into a Decision Tool
What is your business strategy? I asked this no fewer than four times in a meeting just recently. I was trying to get a client team to discover how their intranet was connected to their business strategy. One fellow on the far end of the large conference room finally...
Enterprise Social Tech and Productivity
Finally,  quotable numbers: "These activities [answering, writing, or responding to email, trying to track down information and collaborating with co-workers] could potentially be done much more efficiently and effectively using social technologies – we figure by...
Did I build it? Or did government build it?
I started Eloquor in 2001, three weeks after 9/11. It took me three years to get comfortable with the ambiguity of not knowing when the next big project was coming in and the stress of selling and working projects at the same time. It took me six years to learn how to...
What happens when you do content migration well?
Doing content migration well is time consuming and politically challenging. It's tough to get people to step up and do what should be done to improve the user experience. Many will ask you why, why should we bother? Here's an experience from one of our client...
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