Strategically Eloquent

Internal Communication et al.

Getting Your Executives to the Social Table

Executives at my client organizations are often timid when it comes to using social technology inside the organization. One recently explained that he believes collaboration must be done face-to-face, in person. He’s missing the fact that most of his employees neither...

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Using Card Sort Results: Demographic Differences

Cross tabulating card sort data is a pain, but online tools such as Optimal Sort have made it a lot easier. Plus, understanding demographic differences can point to really important design decisions for your intranet. I’ve talked before about what to do with card sort...

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Using Card Sort Results: Category Labeling

Card sorting provides really valuable insights that support intranet planning. But you’ve got to know what to do with your results. There are three types of findings that support our decision-making: Patterns in how participants grouped the items (prior post for ALI)...

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