App vs Intranet Governance: Chicken or Egg?
Which really did come first?... OK, I can answer my own question: application governance came first. IT has always been very organized and very linear. They document well. But they are primarily focused on the widgets – the apps and other sparkly things....
What do we do when the goals are just bad goals?
I preach a lot about connecting communication strategy and implementation to corporate goals. It's a drum I beat nearly constantly. But, what do we do when the corporate goal is poorly designed, even irrational? A new study titled Goals Gone Wild: The Systematic Side...
Customizing for cultural differences
Spring break gave me some time to read and consider, rather than write. Now, I have a lot to catch up on here. First up, cultural differences. Some get squeemish when you talk about differences in cultures. The reality is that differences in culture do affect how we...
Great ideas for using social media internally
I got a note from someone who read my last post wanting more details about what we talked about in that impromptu session last week in Vegas. First, I have to say it's really funny to me that I hear more from people about my blog posts in e-mail and on Twitter than in...
Give ’em what they want
Last week I attended the opening keynote at the Ragan Social Media Conference in Las Vegas (#socmedlv on Twitter) and a friend turned to me and said "I wonder what they're doing about Al not being here." Turns out, the conference team didn't even know Al wasn't coming...
Take a leap of faith
When I began exploring what was happening with IABC in the Middle East I think I raised more red flags than excitement. Others have been working on the region, and, well I am not in a formal leadership role right now. So why am I getting involved? I heard a lot of "it...
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