Unlocking healthcare information-the missing point
I don't normally use my blog for discussion about politics, but the healthcare debate has forced my hand. Our leaders in government and many of those in the healthcare industry are missing a huge point. First, I am convinced that layering greater complexity over a...
IT as strategic partner – leadership op for communicators
I just did a new post on the Communitelligence Communication Skills Blog. We've been doing a lot of work lately with IT professionals and last week a colleague put out a query about working with IT. It is obviously a hot topic. Some of what I talk about in my post is...
When communicators get brave about process
Most of us in communication got a degree in a related area of study. We focused on writing, ethics, channels. Unless we went on to b-school, and most of us didn't, we weren't introduce to business process study. We just never got the benefit of learning about process....
How connected we are
I just finished presenting a webinar with NewsGator. Before the Q&A was done I had several e-mails from attendees and several new Twitter followers. I thought about blogging about the content, but one of the new Twitter followers has already done that on his blog....
Discipline and documentation
I spent a day and a half this week with a client on intranet/portal governance. They are excited – that's right "excited" – about getting more disciplined and documenting processes and accountabilities. They talked about formalizing currently informal roles. They...
Policy and code of conduct for social tech
As I was presenting today at the Communitelligence conference on social technology, I realized I've never actually blogged about policy and code of conduct for social technology. It's something we help our clients with often and there are some key considerations:...
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