Strategically Eloquent

Internal Communication et al.

Losing sleep over leadership

It has to be something really big for me to lose sleep over it. I've been losing sleep since Tuesday night. Over baseball. No, it's not because of the Rockies record. It's my son's baseball team. Not really the team, but the coach. The players and parents have been...

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Content migration: an instructional guide

Last year, we did a huge content migration for a client. It involved thousands of sites, pages and documents. We helped them inventory everything. We helped them establish a consistent process and toolkit for their migration. We created training for the content...

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Content migration at the top of everyone’s list

When did content migration – or "cleanse" as one client calls it – go to the top of the list of important intranet topics? We just signed a contract for such work and I've got no fewer than three more in process. Everyone has suddenly got religion about fixing...

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Being responsible

I've been observing with interest all the back and forth about the occupy Wall Street protesters and Herman Cain's response to them. It reminded me of an exchange I had a couple weeks ago with a United flight attendant. She and her fellow attendant were grousing about...

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