Strategically Eloquent

Internal Communication et al.

The 3 prongs of content migration

Content migration can be slow, time consuming and expensive. I have one client that dumped its global SharePoint implementation because departments refused to do the content work. Another spent heaps of money and time, but let content owners abdicate their...

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A cascade of crisis

This remarkable health journey that my husband, Allyen, our kids and I embarked on earlier this year together has taught me some important lessons already. One is that just like home remodeling snowballs into something bigger (e.g., repair the toilet becomes...

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Creating better intranet news

I've started writing some again and I'm happy to say that the Intranet Benchmarking Forum published an article of mine recently about creating better intranet news. This is based on recent client work and my collaboration with Coldwater Software. Rather than reiterate...

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How to be well sustained in crisis

Those who know me well know I'm independent; I dislike leaning on others or owing anyone. I prefer to be the payer, the one making the introductions and the one creating opportunities. Whether it's a job connection, teaching a new communication approach, making a meal...

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What’s big for me is not big for you

I've been thrown into a major family health crisis. That's where my focus is and has been for many weeks now. It is the center of my attention. This doesn't mean that others experience the crisis in the same consuming fashion as I do. It's been an interesting lesson...

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