This is a project that is just too good not to share. Of course, client anonymity must be maintained in this situation. Here’s the scoop. The client asked me to help them improve a large section of online content. I conducted an inventory and discovered: Most...
Card sorting provides really valuable insights that support intranet planning. But you’ve got to know what to do with your results. There are three types of findings that support our decision-making: Patterns in how participants grouped the items (prior post for ALI)...
It’s always harder to invest time and resource upfront when you really just want to cut to the chase. The fun stuff. The creative challenge. Do we really have to sit around and listen to people first? For communicators and designers working on intranets, that...
As the debate about intranet news rages on, I thought I’d enter the fray with a new post for SharePoint Pro Magazine: Create great news in your SharePoint intranet If you balance curated news with social streams, I think you’ll meet user needs optimally....
I’ve been reading with great interest a series of posts by Enterprise Strategies. They have conducted further research on data from the Worldwide Intranet Challenge with the intent to uncover which intranet attributes most impact a user’s perception of intranet value....
This week’s post for SharePoint Pro Magazine is about How to ID the Right Business Processes to Web Enable It’s ironically timely given some of the sessions I’ve seen this week at Denver’s SharePoint Fest. There is a lot of talk about apps:...
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