It’s about the tools

On the second day of my Dubai workshop this week I asked what the participants most valued from the day before. A young Arab communicator who works for the local chamber of commerce said: “To ask questions before doing messages and planning.” Home run!...

Comparing is learning

I find it interesting to compare and contrast how people in different parts of the world conduct internal communication. I’ve been told that it may be culturally offensive to do so, but I’ve decided the risk is worth the learning. I think that’s a US...

Warm welcome in U.A.E.

Once again, I’ve enjoyed a very warm welcome here in Dubai. My workshop included 16 communicators from the region, with varying degrees of experience and capability. All were very participatory, had great stories to share and are experiencing the very same...

Book report on Retiring the Generation Gap

Read Retiring the Generation Gap, by Jennifer J. Deal, during my 17 hours on planes in the past 24 hours. The research is interesting because it debunks many of the sterotypes about generational conflict and issues. But, I was disappointed. It is not very well written...

Can the tiny gain attention from the huge?

Microsoft. For some that right there says all I need to say. As a long-time Mac user, I had often joined in the Microsoft bashing. But in the past two years I have become a fan of their MOSS 2007 (SharePoint) tool.  It’s got some great stuff in it. We’ve...