What does the C-suite think?

When was the last time you got to pick the brains of four – count them, four! – C-suite executives from four leading companies? Doesn’t happen every day, right? Well, that’s just what I get to do on Wednesday, June 8, when I moderate the C-suite panel at...

Creating a digital workplace with what you have

Last week in Chicago I was honored to chair ALI’s conference on SharePoint for Internal Communication. The lively group of about 70 communicators, IT professionals and professionals in other related fields participated in a session I led about digital workplace....

Discovering your user voice

It’s always harder to invest time and resource upfront when you really just want to cut to the chase. The fun stuff. The creative challenge. Do we really have to sit around and listen to people first? For communicators and designers working on intranets, that...

Catching up on measuring social and embedding governance

This blog was down for a bit while we moved all our websites, blogs and email to a new host (sayonara #Machighway).  Now that we’re back up and running, I’ve got some catching up to do on two important topics. Measuring social First, measuring social....

Business goals drive social tech investments

This fall is a big speaking season for me. I’ve got four conferences/workshops in a two month period. I am speaking for ALI for the first time. Here’s the title and description: Using Strategic Business Goals To Guide Social Technology Investments For...

Recognizing the right change/success

I think of great blog content at the least opportune times. I stand in the shower considering a client challenge and think: that would make a great blog post. I’m driving in the car thinking about a new communication tool when I think: that would make a great blog...