When employee research isn’t done

The CEO of United Airlines, along with his leadership team, recently decided to replace employee bonuses with a game-show style lottery for prizes. Inc. writer Chris Matyszczyk notes in a recent post that “it’s about first deciding…Then, it’s about choosing words.” I...

How to make a great digital workplace

Several years ago Gartner published its “8 building blocks of a digital workplace.” Just last week, Information Age republished them in an article, as if it’s new news. For those who don’t want to go read the old post, those 8 originally read...

Exercising courage

Webster’s simple definition of courage is “the ability to do something that you know is difficult or dangerous.” Dig deeper and you’ll see: Mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty Firmness of mind and will in the face...

Where the education rubber meets the road

Part of my restart commitment on this blog is to not be quite so restrictive about my topics. It’s kept me from writing more. So, with that in mind, let’s talk about school. I went to a public school. My husband did too. We figure we turned out ok —...

Fun with portal adoption

While speaking this morning with a client about their portal, the client asked, “don’t you have to do some learning, some education, some training to get people to use the new intranet?” Big, fat duh coming in right here. Here’s an organization...

Handling the people side

Success with technology depends on so much. What the people do, the tools you give them, the direction given and taken, choices made along the way, cultural tendencies. So many of the organizations we work with are at first apt to focus on the doing of things, the...