I think of great blog content at the least opportune times. I stand in the shower considering a client challenge and think: that would make a great blog post. I’m driving in the car thinking about a new communication tool when I think: that would make a great blog...
First, there was the caveman. Life was tough. Then, the caveman discovered tools – bowls, knives, pots, grinding stones. Life was better. “Do you have a tool for that?” Yep, humans are still looking to innovate ways to make life easier. Even the life of...
How do you know when you’ve uncovered an underlying truth? Do you settle on the initial finding? Or do you dig deeper? I’ve been working with a healthcare client lately to assess and improve their internal communication program. In interviews, conference...
On the second day of my Dubai workshop this week I asked what the participants most valued from the day before. A young Arab communicator who works for the local chamber of commerce said: “To ask questions before doing messages and planning.” Home run!...
Read Retiring the Generation Gap, by Jennifer J. Deal, during my 17 hours on planes in the past 24 hours. The research is interesting because it debunks many of the sterotypes about generational conflict and issues. But, I was disappointed. It is not very well written...
The other night the whole family was out to Ted’s Montana Grill for dinner. We were talking about one of my daughter’s favorite books, Going on a Bear Hunt. I realized that the theme in the book has great application to business: Can’t go over it,...
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