Enterprise Social Tech and Productivity

Finally,  quotable numbers: “These activities [answering, writing, or responding to email, trying to track down information and collaborating with co-workers] could potentially be done much more efficiently and effectively using social technologies – we...

Welcome to the 21st Century

Last Friday, I took my daughter horseback riding. It’s her new passion. It’s my old passion. There we were on the trail with Fred, a 63-year-old wrangler with flowing white hair and a long white beard and mustache. He looks like something out of an 1890s western...

Business goals drive social tech investments

This fall is a big speaking season for me. I’ve got four conferences/workshops in a two month period. I am speaking for ALI for the first time. Here’s the title and description: Using Strategic Business Goals To Guide Social Technology Investments For...

It’s the practice that makes us great!

Those of you who know me well, know that I am a seamstress. I’ve been sewing for more than 30 years. Mostly apparel, some house wares. I have a passion for fabric, texture, color and buttons. Sometimes, when people who don’t sew see something I’ve made, they...

Driving conversation into performance management

Internal communicators are no longer in the business of creating information – we are in the business of creating conversation. I said this to a listserve with which I participate recently and was bombarded with supportive replies. It’s true. Our role is...