Fun with portal adoption

While speaking this morning with a client about their portal, the client asked, “don’t you have to do some learning, some education, some training to get people to use the new intranet?” Big, fat duh coming in right here. Here’s an organization...

Governance evolves just like your intranet

Last week I was at the IABC Southern Region conference in Atlanta. Not speaking, but learning. One thing I learned is that for some, success, honors and acclaim doesn’t eliminate the need for improvement. Terese Griffin and Christy Season from Scana presented...

Business goals drive social tech investments

This fall is a big speaking season for me. I’ve got four conferences/workshops in a two month period. I am speaking for ALI for the first time. Here’s the title and description: Using Strategic Business Goals To Guide Social Technology Investments For...

Best practices for web content

Great web content is elusive for most. But, at its core it involves just a few small, yet consistent areas of focus. For the past several weeks, we have been involved in helping a client with their HR content. In preparation for migration to a new intranet platform,...

SharePoint and intranet governance: we put it in a workshop!

More than half our clients have migrated their intranets and employee portals to SharePoint. Some had very good experiences – I like to think we contribute to their success. Others consider SharePoint their personal nightmare. Most have dealt with a lack of good...