I preach a lot about connecting communication strategy and implementation to corporate goals. It’s a drum I beat nearly constantly. But, what do we do when the corporate goal is poorly designed, even irrational? A new study titled Goals Gone Wild: The Systematic...
Spring break gave me some time to read and consider, rather than write. Now, I have a lot to catch up on here. First up, cultural differences. Some get squeemish when you talk about differences in cultures. The reality is that differences in culture do affect how we...
I got a note from someone who read my last post wanting more details about what we talked about in that impromptu session last week in Vegas. First, I have to say it’s really funny to me that I hear more from people about my blog posts in e-mail and on Twitter...
Last week I attended the opening keynote at the Ragan Social Media Conference in Las Vegas (#socmedlv on Twitter) and a friend turned to me and said “I wonder what they’re doing about Al not being here.” Turns out, the conference team didn’t...
On the second day of my Dubai workshop this week I asked what the participants most valued from the day before. A young Arab communicator who works for the local chamber of commerce said: “To ask questions before doing messages and planning.” Home run!...
More than a dozen of the participants in my virtual conference session this week for Ragan fessed up to having intranet chaos. Why is it that so many organizations allow their intranets and employee portals to fall into ruin? I’ll tell you why. Because the big...
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