Business goals drive social tech investments

This fall is a big speaking season for me. I’ve got four conferences/workshops in a two month period. I am speaking for ALI for the first time. Here’s the title and description: Using Strategic Business Goals To Guide Social Technology Investments For...

Recognizing the right change/success

I think of great blog content at the least opportune times. I stand in the shower considering a client challenge and think: that would make a great blog post. I’m driving in the car thinking about a new communication tool when I think: that would make a great blog...

When communication policies limit progress

I really tried not to write about the recycling debacle we’ve been dealing with. But, it crept out in my last post and I’ve uncovered a truly valuable lesson for corporate communicators. Some background is required. Acting upon the suspicions of a family member...

What’s the value of strategic communication?

Check out my musings on the Communitelligence Communication Skills blog on my shock that people still don’t assume that a strategic approach is better than a tactical one. They still have to ask the question. I suppose it should be no surprise. But it does make...

Better tools = better communicator

First, there was the caveman. Life was tough. Then, the caveman discovered tools – bowls, knives, pots, grinding stones. Life was better. “Do you have a tool for that?” Yep, humans are still looking to innovate ways to make life easier. Even the life of...

Flexible facilitation uncovers gems

I just posted on the Communitelligence Communication Skills blog about my recent facilitation experience. Check it out and weigh in with your best practices.