I just got off the phone with a company trying to reach a multi-generational employee base. They’ve had a large influx of new employees, nearly all of whom are millennials. These young people have been tossed into a conservative company with many soon-to-retire...
Content migration can be slow, time consuming and expensive. I have one client that dumped its global SharePoint implementation because departments refused to do the content work. Another spent heaps of money and time, but let content owners abdicate their...
I’m reading Steve Jobs’ biography. What strikes me as interesting is the initiative he took in his youth. Learning, studying, building, trying. It makes me think of my 13-year-old son. Like any kid his age in 2012, he plays a lot of video games. Several years...
What is your business strategy? I asked this no fewer than four times in a meeting just recently. I was trying to get a client team to discover how their intranet was connected to their business strategy. One fellow on the far end of the large conference room finally...
Finally,  quotable numbers: “These activities [answering, writing, or responding to email, trying to track down information and collaborating with co-workers] could potentially be done much more efficiently and effectively using social technologies – we...
Doing content migration well is time consuming and politically challenging. It’s tough to get people to step up and do what should be done to improve the user experience. Many will ask you why, why should we bother? Here’s an experience from one of our...
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