Twitter versus LinkedIn, etc.

I’ve recently been lectured at by three different colleagues on the virtues of one particular social tool over another. One told me: “Twitter is the most important social media tool. It enables you to build influence across all social media. All I post on...

It’s about the topics, not the channel

I’ve said it before. I’ll say it again. When it comes to intranet navigation it’s about the topics. It’s not about the channel. I recall having a conversation with someone at Sprint PCS in 1997 about the home page of our new intranet. This...

Who Should Own Your Digital Workplace?

The title question came to me during the recent ALI SharePoint for Internal Communications conference in NYC. So, I’ve written up my perspective in a new post for SharePoint Pro Magazine....

Technology as a lever for driving engagement

“Engagement is hard for us,” whined a client. “Our people are spread out, many don’t sit in front of computers and our managers don’t have the resources they need to communicate effectively.” Boo hoo for you. You are just like...

How IT Can Help Ensure SharePoint ROI

I’ve just published another article for SharePoint Pro Magazine, an online magazine for SharePoint professionals published by Penton Media. Check out my post titled How IT Can Help Ensure SharePoint ROI. My take on the topic is based on my many years of...

The 3 prongs of content migration

Content migration can be slow, time consuming and expensive. I have one client that dumped its global SharePoint implementation because departments refused to do the content work. Another spent heaps of money and time, but let content owners abdicate their...