Working with pride ensures our strategic role

Today I’m a little hot under the collar. I’ve had a disappointing interaction with someone at an organization I don’t respect. I know this organization doesn’t value strategic communication, relationships with vendors or the contributions made...

Feeling welcomed in Dubai

Everyone I talk to about our recent Dubai trip asks two questions: Were people friendly once they discovered we were from America? Did we find language was a barrier? I’ve never felt more welcome anywhere. In fact, I’ve felt more afraid and unwelcomed in...

IABC conference observations

Spending four days with communicators from around the world always causes me to pause and consider the dynamics of a worldwide association. IABC, and other associations like it, allow you to: Develop and nurture relationships with people who share your interests and...

Stage those “informal” communications

I just returned from the IABC International Conference in New York City. As always, it was a busy week of learning, catching up, walking and shopping. This year, the content was primarily focused on employee engagement and change – a sign of the times. I attended...

Communicators worldwide looking for the table

It doesn’t matter what country you work in, what industry you’re in, whether you focus on external or internal communication. Every communicator is wondering “how can I get to the table earlier,” or “how can I get involved in projects earlier.” I taught a...