Rehearsal makes perfect for a video newbie

On Friday I did a new post on the Communitelligence Communication Skills blog about the rehearsal I did with a client new to video production. I encourage you to read it to learn some new tips about how to make such a rehearsal work really well for you. In addition,...

Relaxing my way through a bad economy

Today seems as fitting a day to write about how to relax through a bad economy as any. Today, I recall that during the week of Sept. 11, 2001, I experienced three life-changing events: The horrific events of the 9-11 attacks on America as viewed from a distance, like...

Flexible facilitation uncovers gems

I just posted on the Communitelligence Communication Skills blog about my recent facilitation experience. Check it out and weigh in with your best practices.

Finding the underlying truth

How do you know when you’ve uncovered an underlying truth? Do you settle on the initial finding? Or do you dig deeper? I’ve been working with a healthcare client lately to assess and improve their internal communication program. In interviews, conference...