Be the toilet guy

I just finished reading Kitchen Confidential by Anthony Bourdain. The book just screams great communication lessons. For example, his observation that “right now you’re not the chef, your the toilet guy.” Jack of all trades One man band Go-to guy...

What’s the value of strategic communication?

Check out my musings on the Communitelligence Communication Skills blog on my shock that people still don’t assume that a strategic approach is better than a tactical one. They still have to ask the question. I suppose it should be no surprise. But it does make...

Take the tools and figure it out

I just posted on the Communitelligence Communication Skills Blog about grabbing the tools and making them work for you. My post was prompted by a tiny bit of feedback from a participant in the webinar I facilitated yesterday. It boils down to personal responsibility...

Better tools = better communicator

First, there was the caveman. Life was tough. Then, the caveman discovered tools – bowls, knives, pots, grinding stones. Life was better. “Do you have a tool for that?” Yep, humans are still looking to innovate ways to make life easier. Even the life of...

Skills for intranet leaders: what’s required?

I just posted on the Communitelligence Communication Skills Blog regarding the skills I believe are required of a successful intranet leader. This post came about as a result of some work we did in September and October for a client. As part of that assignment, we...