Can a SharePoint intranet increase employee engagement?

I’ve talked about engagement within the context of the intranet before. In fact, I co-wrote a white paper on the topic and posted about that back in June (you can download the white paper from that post). SharePoint Pro Magazine asked me to cover the topic for...

Catching up on measuring social and embedding governance

This blog was down for a bit while we moved all our websites, blogs and email to a new host (sayonara #Machighway).  Now that we’re back up and running, I’ve got some catching up to do on two important topics. Measuring social First, measuring social....

How to create SharePoint taxonomy governance

This week I’ve written a piece for SharePoint Pro Magazine about: How to create SharePoint taxonomy governance Ironically, I’m in Chicago this week to chair ALI’s Intranet and Digital Workplace Summit, where I know taxonomy will come up. It always...

Can we be more creative with our language?

Last evening I sat in a tiny restaurant in New York’s financial district enjoying a quiet and simple meal. The service at Fresh Salt was outstanding and the food was pretty good too. But the other customers left something to be desired. Well, really only two of...

How to design content for online use: write for how your users read

My most recent post for SharePoint Pro Magazine is about: How to design content for online use: write for how your SharePoint or intranet users read There are many things we can do to make content easier to consume onscreen. Some of these are more important than...