Success with technology depends on so much. What the people do, the tools you give them, the direction given and taken, choices made along the way, cultural tendencies. So many of the organizations we work with are at first apt to focus on the doing of things, the...
I was talking with a client last week about how they could enable different parts of the organization to provide RSS news feeds for their SharePoint portal. I said it was as simple as using the SharePoint blog template. That’s right, use the blog template, but...
I used to think of myself as gregarious, out going. I recently went on my first girl’s weekend with my best friend. The very first evening, I realized she is the most transparent, open person I’ve ever seen. We were walking through Times Square and she walked...
I’ve been working with a client to help them think about social technology from the perspective of business problems and needs. This is tough for the IT people who like shiny things. To help the client team reset their thinking, I created a written framework for...
“I just want to know who does what, how I can reach them and that they can help me get my job done.” Such are the sentaments of the majority of the people I ran through intranet usability testing and focus groups recently. “I want to network in my...
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