Last week in Chicago I was honored to chair ALI’s conference on SharePoint for Internal Communication. The lively group of about 70 communicators, IT professionals and professionals in other related fields participated in a session I led about digital workplace....
This blog was down for a bit while we moved all our websites, blogs and email to a new host (sayonara #Machighway). Now that we’re back up and running, I’ve got some catching up to do on two important topics. Measuring social First, measuring social....
I’ve recently been lectured at by three different colleagues on the virtues of one particular social tool over another. One told me: “Twitter is the most important social media tool. It enables you to build influence across all social media. All I post on...
I’ve said it before. I’ll say it again. When it comes to intranet navigation it’s about the topics. It’s not about the channel. I recall having a conversation with someone at Sprint PCS in 1997 about the home page of our new intranet. This...
“Engagement is hard for us,” whined a client. “Our people are spread out, many don’t sit in front of computers and our managers don’t have the resources they need to communicate effectively.” Boo hoo for you. You are just like...
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