View strategy as actionable for good decision making

Webster’s defines the word “strategy” in several ways, two of which apply specifically to communication: A careful plan or method The art of devising or employing plans toward a goal The bolding above is mine. I draw attention to it because having a strategy doesn’t...

Communication fits leading the digital workplace

Where does communication fit in our organizations? Recently, IABC’s World Conference Program Advisory Committee Chair Neil Griffiths explained the conference theme – Communication Crossroads – as a critical look at where communication fits. As a speaker for the...

When employee research isn’t done

The CEO of United Airlines, along with his leadership team, recently decided to replace employee bonuses with a game-show style lottery for prizes. Inc. writer Chris Matyszczyk notes in a recent post that “it’s about first deciding…Then, it’s about choosing words.” I...

War for talent is opportunity for internal comms

The Feb. 1 edition of Fortune focused on the latest war for talent. Author Geoff Colvin notes that the job market has tightened dramatically, making it a great time for people to make the jump to a new opportunity. As a result, companies need to start focusing on...

Internal Comms grapples with same problems as 20+ years ago

I spent part of my holiday break cleaning out old files in my office. Before the advent of virtual files, I kept a lot of articles and clippings in a large file cabinet. I made an interesting observation while rooting through the piles that went back to the mid 90s:...