In the process of researching social media strategies, tools and capabilities for a client, I’ve come to the conclusion that we just aren’t clear yet on what social media really is. Some of it is frankly just good usability. Like embedding search into a...
When Marcus Evans asked me to return to Dubai to conduct training on internal communication, I committed myself to make some improvements. One of the requests of the participants in the last session was to include more case studies from the region. So, I am seeking...
Just when I needed a great new example for a client about how powerful words can be. Along comes the valiant effort by a handful of parents in our school district to get the school calendar under control. Our children started school this year on Aug. 12. The reason...
Recent Comments