Re-framing change in the employee mind

Can we just stop talking about change as though there is an end? As though, if we can just get through this current change, everything will settle down? It won’t happen. We know that intuitively. We might wish for change to halt and give us a break, but does it...

Colleagues who step up

With the 2008 IABC Southern Region Conference over, the entire volunteer team is taking a breath. It was, by all accounts, a huge success. Great feedback on the vast majority of speakers, great feedback on the conference experience. Attendees seemed to enjoy being...

Where’s the desire to develop?

When did we become so entitlement oriented that we won’t pursue any professional development unless our employer pays for it? As chair of the 2008 IABC Southern Region Conference, I can’t tell you how many conversations I’ve had of late with people...

The role of print in helping users of new software

Recently, while working on a client project, the planned desk reference was called into question. Should we print it? This one deserves some brief background. The users are executives who are launching a blog. Most in the group are very technically savvy, but...

Words are power – pick them wisely

Just when I needed a great new example for a client about how powerful words can be. Along comes the valiant effort by a handful of parents in our school district to get the school calendar under control.  Our children started school this year on Aug. 12. The reason...