What is “social media”?

In the process of researching social media strategies, tools and capabilities for a client, I’ve come to the conclusion that we just aren’t clear yet on what social media really is. Some of it is frankly just good usability. Like embedding search into a...

Looking for case studies from the Middle East

When Marcus Evans asked me to return to Dubai to conduct training on internal communication, I committed myself to make some improvements. One of the requests of the participants in the last session was to include more case studies from the region.  So, I am seeking...

Consultants abound!

I’ve spent a good deal of time recently beefing up my LinkedIn network and profile. I’ve added a number of new contacts and signed up to participate in several additional groups. In the process, I’ve noticed the burgeoning number of consultants who...

Blogging is not for every leader

An article posted today on www.Ragan.com almost challenges communicators to get their CEOs to blog. The information about Bill Marriott is charming – his style is very conducive to blogging – and I especially like the note that his posts are edited by the...

Twitter, LinkedIn, blog, Facebook and more

With so many different things to keep up with now, it’s hard to know which one to focus on first. I’m quietly writing this blog, I’m updating Twitter a few times a month. Now, I’m trying to get better about staying active on LinkedIn.  I have...