Being truly transparent is hard

I used to think of myself as gregarious, out going. I recently went on my first girl’s weekend with my best friend. The very first evening, I realized she is the most transparent, open person I’ve ever seen. We were walking through Times Square and she walked...

Making a better intranet workshop

Last month I taught a day and a half workshop on intranet governance for Melcrum Publishing. It was designed from the start to be a working session, packed with information, but involving participants in small group discussion and giving them time to get some actual...

Best practices for web content

Great web content is elusive for most. But, at its core it involves just a few small, yet consistent areas of focus. For the past several weeks, we have been involved in helping a client with their HR content. In preparation for migration to a new intranet platform,...

Recognizing the right change/success

I think of great blog content at the least opportune times. I stand in the shower considering a client challenge and think: that would make a great blog post. I’m driving in the car thinking about a new communication tool when I think: that would make a great blog...

SharePoint and intranet governance: we put it in a workshop!

More than half our clients have migrated their intranets and employee portals to SharePoint. Some had very good experiences – I like to think we contribute to their success. Others consider SharePoint their personal nightmare. Most have dealt with a lack of good...