Finally,  quotable numbers: “These activities [answering, writing, or responding to email, trying to track down information and collaborating with co-workers] could potentially be done much more efficiently and effectively using social technologies – we...
I started Eloquor in 2001, three weeks after 9/11. It took me three years to get comfortable with the ambiguity of not knowing when the next big project was coming in and the stress of selling and working projects at the same time. It took me six years to learn how to...
Doing content migration well is time consuming and politically challenging. It’s tough to get people to step up and do what should be done to improve the user experience. Many will ask you why, why should we bother? Here’s an experience from one of our...
It has to be something really big for me to lose sleep over it. I’ve been losing sleep since Tuesday night. Over baseball. No, it’s not because of the Rockies record. It’s my son’s baseball team. Not really the team, but the coach. The players...
We’ve spent the past 4+ weeks working on a client’s content migration. They asked us to first address taxonomy and metadata for their nearly 48,000 portal documents. They wanted us to select the correct terms for each document in a spreadsheet so they...
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