Social technology that solves business problems

I’ve been working with a client to help them think about social technology from the perspective of business problems and needs. This is tough for the IT people who like shiny things. To help the client team reset their thinking, I created a written framework for...

Social networking: help ’em connect

“I just want to know who does what, how I can reach them and that they can help me get my job done.” Such are the sentaments of the majority of the people I ran through intranet usability testing and focus groups recently. “I want to network in my...

Know the social technologies, then strategize

Yesterday I posted a new post on the Communitelligence Communication Skills blog. All the chatter here at IABC World Conference about social media got me thinking… For my readers here I wanted to add a fun sidebar. The Apple developers conference is also being...

Twitter, LinkedIn, blog, Facebook and more

With so many different things to keep up with now, it’s hard to know which one to focus on first. I’m quietly writing this blog, I’m updating Twitter a few times a month. Now, I’m trying to get better about staying active on LinkedIn.  I have...