Internal Comms grapples with same problems as 20+ years ago

I spent part of my holiday break cleaning out old files in my office. Before the advent of virtual files, I kept a lot of articles and clippings in a large file cabinet. I made an interesting observation while rooting through the piles that went back to the mid 90s:...

“Digital workplace” is in the eye of the beholder

In the past several weeks I’ve facilitated two interactive workshops, one at ALI’s Internal Communications for Health Care and another at IABC’s Southern Region Conference. Both were designed to help corporate communicators think differently about the employees’...

Creating a digital workplace with what you have

Last week in Chicago I was honored to chair ALI’s conference on SharePoint for Internal Communication. The lively group of about 70 communicators, IT professionals and professionals in other related fields participated in a session I led about digital workplace....

How communicators can drive innovation

The theme for this year’s IABC World Conference is RISE: Innovating Global Communication. The great team of communicators I lead that developed this theme saw it delivering several meanings: Innovating reflects: How we innovate the profession and practice of...

Why I crave collaboration

“Why can’t you just tell us what to do?” This question came to me while I was facilitating a client session to help the organization develop a governance model for a new intranet. The asker was a low-level manager who would eventually be tasked with day-to-day...

Why communicators are well-poised for the future

My son wants to be an engineer or a nuclear physicist. He’s got the STEM (science, technology, engineering, math) skills to be sure; but does he have the skills outlined by Geoff Colvin as the most important in our future economy in his recent Humans are Underrated?...