How to make a great digital workplace

Several years ago Gartner published its “8 building blocks of a digital workplace.” Just last week, Information Age republished them in an article, as if it’s new news. For those who don’t want to go read the old post, those 8 originally read...

Creating a digital workplace with what you have

Last week in Chicago I was honored to chair ALI’s conference on SharePoint for Internal Communication. The lively group of about 70 communicators, IT professionals and professionals in other related fields participated in a session I led about digital workplace....

Tips for a Smooth HR Site Launch: Make Content the First Priority

Launching a new HR site on your digital workplace? Don’t leave content until the very last minute, or you’ll deliver a less-than-desirable result. As I recently described in a post for ALI about making content your first priority, leaving content until the very last...

Discovering your user voice

It’s always harder to invest time and resource upfront when you really just want to cut to the chase. The fun stuff. The creative challenge. Do we really have to sit around and listen to people first? For communicators and designers working on intranets, that...

What makes your intranet valuable to users?

I’ve been reading with great interest a series of posts by Enterprise Strategies. They have conducted further research on data from the Worldwide Intranet Challenge with the intent to uncover which intranet attributes most impact a user’s perception of intranet value....

How to ID the Right Business Processes to Web Enable

This week’s post for SharePoint Pro Magazine is about How to ID the Right Business Processes to Web Enable It’s ironically timely given some of the sessions I’ve seen this week at Denver’s SharePoint Fest. There is a lot of talk about apps:...