How to make a great digital workplace

Several years ago Gartner published its “8 building blocks of a digital workplace.” Just last week, Information Age republished them in an article, as if it’s new news. For those who don’t want to go read the old post, those 8 originally read...

Beyond the Intranet: Governance (Part 3 of 4)

Are you getting the most from your intranet? Is your intranet becoming the center of your digital work experience? Is it a critical business tool? Or, is user experience all over the map, quality content elusive and outdated content busting out at the seams? If you...

Beyond the Intranet: Strategy (Part 1 of 4)

When planning for my upcoming webinar series for Communitelligence, Beyond the Intranet, John Gerstner asked one key question. “Which four elements of your intranet practice are most important for taking an intranet to the next level?” My response?...

“Digital workplace” is in the eye of the beholder

In the past several weeks I’ve facilitated two interactive workshops, one at ALI’s Internal Communications for Health Care and another at IABC’s Southern Region Conference. Both were designed to help corporate communicators think differently about the employees’...

The role of collaboration in engagement

Employee Engagement. We still talk about it. According to Amazon, there have been 30 new books published related to Employee Engagement just in the past 90 days. And, they have 7 more coming soon! Meanwhile, I hear rumors some organizations are dumping their...

“Communication culture” equals great collaboration

I first started hearing communicators talk about “a culture of communication” more than 10 years ago. I had one client in particular who was really interested in the concept and could articulate the potential effectively. We understand the connection...