Internal Communication et al.
I spent part of my holiday break cleaning out old files in my office. Before the advent of virtual files, I kept a lot of articles and clippings in a large file cabinet. I made an interesting observation while rooting through the piles that went back to the mid 90s:...read more
Last week I chaired ALI's Internal Communications for Health Care conference in Philadelphia. There were a number of very interesting conversations had there, some of which I'll discuss here in a few posts. While they involved health care communicators, the topics...read more
Several years ago Gartner published its "8 building blocks of a digital workplace." Just last week, Information Age republished them in an article, as if it's new news. For those who don't want to go read the old post, those 8 originally read as (all relative to the...read more
Are you getting the most from your intranet? Is your intranet becoming the center of your digital work experience? Is it a critical business tool? Or, is user experience all over the map, quality content elusive and outdated content busting out at the seams? If you...read more
Companies must prioritize resources and initiatives. That is obvious. What seems less obvious to these organizations is the extent to which improved internal communication supports the success of other initiatives. Should they be prioritizing internal communication...read more
As the intranet continues to morph into a broader view of the employee’s digital experience, it’s imperative we stay tightly connected to employee needs and work processes. The more we understand about how they work and what they need to be successful, the better we...read more