Are you getting the most from your intranet? Is your intranet becoming the center of your digital work experience? Is it a critical business tool? Or, is user experience all over the map, quality content elusive and outdated content busting out at the seams? If you... read more
Companies must prioritize resources and initiatives. That is obvious. What seems less obvious to these organizations is the extent to which improved internal communication supports the success of other initiatives. Should they be prioritizing internal communication... read more
As the intranet continues to morph into a broader view of the employee’s digital experience, it’s imperative we stay tightly connected to employee needs and work processes. The more we understand about how they work and what they need to be successful, the better we... read more
When planning for my upcoming webinar series for Communitelligence, Beyond the Intranet, John Gerstner asked one key question. “Which four elements of your intranet practice are most important for taking an intranet to the next level?” My response?... read more
Once an organization realizes effective collaboration is crucial – and not happening at the moment – what is there to do? In one case, I recommended using technology to enable leaders to sharing information and skills. If you get leadership collaborating more... read more
A summary of findings from two recent workshops designed to help communicators think more strategically about their digital workplace.