A case for prioritizing internal communication

Companies must prioritize resources and initiatives. That is obvious. What seems less obvious to these organizations is the extent to which improved internal communication supports the success of other initiatives. Should they be prioritizing internal communication...

Beyond the Intranet: User Research (Part 2 of 4)

As the intranet continues to morph into a broader view of the employee’s digital experience, it’s imperative we stay tightly connected to employee needs and work processes. The more we understand about how they work and what they need to be successful, the better we...

Driving effective collaboration in leadership

Once an organization realizes effective collaboration is crucial – and not happening at the moment – what is there to do? In one case, I recommended using technology to enable leaders to sharing information and skills. If you get leadership collaborating more...